Payment Methods
International customers can choose from a variety of payment methods:
Credit card payment (credit card payment requires 3D security authentication, if payment fails, please check the credit card balance and IP location, please try to pay multiple times) PayPal
You can email the products you want to order to sales@skyraylight.com,
your shipping address and phone number. Then we will create an invoice and send
We will send you an electronic invoice for payment. After payment, we will ship.
Anti-Fraud Measures
In order to reduce the increasing number of Internet sales frauds, we reserve the right to require you to pay for your order
using our electronic invoice. We will accept each order on a case-by-case basis. We encourage customers to use
We screen credit cards and provide fraud protection for sellers. We will continue to
accept all credit cards. In some cases, we will refund your credit card payment and send you an electronic
invoice. Please understand that this is a way to reduce losses caused by fraudulent orders
Skyray Shipping Methods and Delivery Times
Order Information Modification:
What if I entered or provided an incorrect address when placing an order?
Contact Us WhatsApp: +86 13397346179
If the package is returned to us due to an incomplete address, we will charge you for the shipping cost of re-issuing the package.
To change your order, please call our office immediately or send an email to sales@skyraylight.com or consult online on the official website
Therefore, if changes are required, they must be made as soon as possible. Otherwise, your order will be shipped normally within 24 hours.
International Shipping Policy
Please note: Many international countries require customers to pay customs fees/duties/taxes before accepting the package.
Please check your country where you can receive the package and let's talk about the settlement of customs fees.
Our goal is to provide you with the best delivery options, no matter where you are. We provide delivery services to hundreds of customers around the world every day and strive to provide you with the highest level of service.
The time frame for order delivery is divided into two parts:
Processing time: 3-7 days
Shipping time: 14~30 days
Shipping method: UPS, DHL FedEx, post office ups, air mail
Shipping cost: Please check the shipping cost of different countries and regions during checkout.
We currently have our own warehouses in the United States, Germany, the United Kingdom, France, Japan, and the package will be shipped within 2 business days after receiving the payment. After the package is shipped, each order will have a tracking number.
If there is no warehouse in your area, shipping may take 15-30 days. Each order also comes with a tracking number.
If you have any questions, please write to sales@skyraylight.com for further assistance.